All bookings must be guaranteed with a valid credit card or by company.
Full payment is required upon check-in for 1 month stay and below.
To cancel confirmed booking for short stay (less than 1 month), 48 hours notification required prior to arrival. Non-arrival for confirmed booking will incur a 1 night room charge plus any confirmed airport pick-up charges.
To cancel confirmed booking for stay 1 month and above, 14 days notification required prior to arrival. Non-arrival for confirmed booking will forfeit the advance booking charge plus any confirmed airport pick-up charges.
To cancel confirmed booking for stay of more than 1 month, 14 days notification required prior to arrival. Non-arrival for confirmed booking will forfeit the advance booking charge plus any confirmed airport pick-up charges.
Maximum occupancy: a) A maximum of two (2) occupants are allowed in One-Bedroom Apartment. b) A maximum of four (4) occupants are allowed in Two-Bedroom Apartment. c) A maximum of five (5) occupants are allowed in Three-Bedroom Apartment.
Children 11 years or below are eligible to stay free accompanied by a full fare paying adult on a one child to one adult basis.
Applicable only to registered guests of Ariva.
Not applicable for group booking and group negotiated rates.
We are a full-fledged non-smoking Serviced Residences. Penalty for smoking will be charged SGD$200.
No Pet Policy: Pets and Serviced dogs are not conducive in our apartments.
Ariva reserves the right at its sole discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice.