banner Terms & Conditions

- +
Enquire Now
Terms & Conditions
  • All bookings must be guaranteed with a valid Credit Card or by Company.
  • Full payment by cash or  credit card is required upon check-in.
  • Incidental deposit for all guests and in the case of long stay, an additional security deposit is required upon check-in. 
  • To cancel a confirmed booking, 48 hours notification is required prior to arrival. Non-arrival for confirmed booking is subject to a 1 night room charge plus any confirmed airport pick-up charges. 
  • All rooms reserved will be held until 2.00 p.m. unless room reservation is guaranteed for at least 1 (one) night stay or at minimum 7 (seven) nights stay for long staying.
  • A maximum of two (2) adults occupants are allowed in one room
  • Kids 11 years or below are eligible to stay free accompanied by a full fare paying adult on a one kid to one adult basis.
  • No Pet Policy: Pets and Serviced dogs are not permitted in the hotel.
  • Louis Kienne Hotel Simpang Lima reserves the right at its sole discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice.
  • Complimentary
    Wi-Fi
  • Best Rate
    Guarantee
Louis Kienne Hotel Simpang Lima Semarang Louis Kienne Hotel Simpang Lima Semarang