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Terms & Conditions
  • A valid credit card is required to guarantee the apartment. Credit card is used for guarantee purposes only and will not be charged at the time of booking.
  • Booking must be cancelled by 1600 hours local time the day before arrival to avoid a cancellation charge amounting to 1 night's rental fee.
  • To cancel confirmed booking for short stay less than 1 month, notification by 1600 hours local time the day before arrival is required. Non-arrival for confirmed booking will incur a 1 night room charge plus any confirmed airport pick-up charges.
  • To cancel confirmed booking for stay of 1 month, 7 days notification is required prior to arrival. Non-arrival for confirmed booking will incur a 3 nights room charge plus any confirmed airport pick-up charges.
  • A Tenancy Agreement is requested to be signed for stays of more than 1 month. To cancel confirmed booking, the cancellation policy will follow the terms and condition in the agreement.
  • Check-in time is at 1400 hours and Check-out time is 1200 hours.
  • A half-day room charge is required if check-out before 1800 hours and full-day room charge after 1800 hours.
  • This is a NON-SMOKING hotel. You will be liable for the minimum cleaning fee of CNY 500 for smoking within the hotel.
  • Please do not bring any pets except guide dogs.
  • Super City by Ariva reserves the right at its sole discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice.