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Terms & Conditions
  • Non-guaranteed reservation is held until 1800 hours at Ariva destination time on the date of arrival.
  • Guaranteed reservation by credit card or advance deposits will be held until check out time the next day.
  • To cancel confirmed booking for short stay of up to 14 days, 72 hours notification required prior to arrival. Non-arrival for confirmed booking will incur a 1 night room charge plus any confirmed airport pick-up charges.
  • To cancel confirmed booking for stay of 15 days up to 1 month, 7 days notification required prior to arrival. Non-arrival for confirmed booking will incur a 7 night room charge plus any confirmed airport pick-up charges.
  • To cancel confirmed booking for stay of more than 1 month, 14 days notification required prior to arrival. Non-arrival for confirmed booking will incur a 14 night room charge plus any confirmed airport pick-up charges.
  • Kids 12 years or below are eligible to stay free accompanied by a full fare paying adult on a one kid to one adult basis. Applicable only to registered guests of Ariva. Not applicable for group booking and group negotiated rates.
  • Ariva reserves the right at its sole discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice.
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